The evolution of Quality Management systems for many companies has resulted in sets of constrictive procedures that stifle rather than inspire improvement. This creates a stress between the dynamic Value Adding elements of a business and the compliance oriented approach of many Quality systems.

ISO9001-2000 recognises the need to focus on customers and advocates the development of processes tuned to meeting customer and business expectations, however many 'owners' of management systems are unable to make the leap from where they are to where they need to be, and are still deeply rooted in compliance thinking as the business driver.

Modern management systems must be innovative, flexible, easily accessed, and supportive of the 'Value Adders'. 'Quality Departments' must be reoriented as a service to internal teams providing businesses with access to expert trainers in improvement techniques, Lean thinking and Six Sigma methodologies.

The drive for continuous improvement is a whole business need and the time has come for your company's Quality professional to play an active and Value Adding role in realising potential by creating dynamic systems tuned to customer and business needs alike and delivering sustainable improvement - continuously.

In-company Advice and Assistance

Our process specialists can develop a plan with the client to build a robust quality management system that will stand the test of time.

Training Courses

Our training is applicable to staff across the whole business, Managers, engineers, designers, operatives. It is designed to enable the delegate to apply learning back in the workplace.

o	Effective Quality Management ISO9000.
o	Developing a Dynamic Management System.
o	Internal quality auditing & improvement